How chatbots can settle an insurance claim in 3 seconds

At Amazon's prototype grocery store, Amazon Go, customers can walk in, pick up what they want and walk out, without ever waiting in a checkout line or pulling out a wallet. Amazon will automatically charge their account and send them a receipt. Amazon Prime customers can place an order from their phone and get same-day delivery. These are the kinds of no-hassle experiences that consumers have come to expect -- and artificial intelligence (AI) is powering many of them. Amazon Go, for instance, uses computer vision, fusion sensors and deep learning to track when items are removed from or put back on shelves.