What is artificial intelligence? Defining it in business -- a CTO guide

As part of Information Age's Artificial Intelligence Month, we are providing three CTO guides over the coming weeks on artificial intelligence: what it is, the industries most impacted and implementation best practices. In the dictionary, artificial intelligence is defined as: the theory and development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. This guide will focus on what is artificial intelligence, in the context of business, with insights from CTOs and AI experts. Harald Gölles, the CTO of omni:us, says that -- broadly -- "artificial intelligence (AI) is the exploration and development of intelligent behaviour in machines". "Businesses can rely on dedicated AI solutions to take automation to the next level and solve complex practices that are often too complicated and costly to maintain."