Conversational AI: Interview with Steve Desjarlais, CEO & Co-Founder of Heyday AI

Steve Desjarlais is the CEO and Co-Founder of Heyday AI, a company that focuses on developing an AI capable of engaging and understanding customers in every stage of their journey: from pre-purchase to product browsing and answering FAQs. In this interview, Mr. Desjarlais shares insights on how enterprises can leverage conversational AI to empower their marketing, support and sales teams with the ultimate goal of improving customer experience. This interview has been featured in the Conversational AI Initiative 2019. I'm former Head of Product of Ubisoft, the video game powerhouse behind blockbuster titled such as Assassin's Creed, Watch Dogs, FarCry and Splinter Cell. Heyday was launched by former Ubisoft (video game), Lightspeed (retail), Genband (cloud, telco) and Dentsu Aegis (advertising) executives who saw a pivotal moment in the history of computing and user interaction.