How RPA helps to Improve Customer Service!

"A bank redesigned its claims process to use bots for handling 1.5 million requests each year." This blog reveals the benefits of RPA that you have not heard off. With a lot of buzz around, Robotic Process Automation has become the hottest topic of discussion among the C-suite. One of the major benefits of RPA is that it helps to automate mundane tasks. This increases the work productivity of the employees and gives them ample time to do value-driven tasks.