More Businesses Are Using AI to Drive User Experiences

TransUnion, a global information and insights company, processes more than 1,000 transactions per second, and Chief Information and Technology Officer Abhi Dhar says that each and every one is important. TransUnion's business customers rely on it for instant access to information that allows them to make immediate financing decisions. And consumers need and deserve fast answers, Dhar says. That's why he's using machine learning to bolster TransUnion's IT uptime. Machine learning, a subset of artificial intelligence, allows the company's IT team to predict problems in advance, so they can proactively resolve issues before outages occur.