Bizagi Introduces Latest Process Automation Platform To Advance AI and ML Outcomes

Bizagi Catalyst 19: Bizagi recently announced that companies will now be able to instantly apply advanced artificial intelligence (AI) and machine learning (ML) to enhance customer experiences and outcomes with the latest release of the Bizagi process automation platform. The new out-of-box capabilities, which complement Bizagi's introduction of native process automation and AI/Cognitive Services in Azure Cloud, are being showcased at the Catalyst 19 event. The latest AI/ML capabilities enable companies to instantly analyze data and apply predictive analytics across business processes to enhance decision making and customer experience – without the need for data science modeling. These behavioral insights and next-best actions enable business users to acquire real-time advantages from new big data, accelerating process outcomes, and developing accuracy of crucial customer interactions across sales, marketing, support, and more. "AI is central to intelligent process automation, but organizations need those AI/ML capabilities in the hands of the people that set and manage business processes," said Bizagi CEO Gustavo Gomez.