DRC Brings AI to Claims Intake for Universal FNOL from Any Portal

Any constituent portal user can initiate any claim type from report-only to full FNOL as part of DRC's latest set of improvements to the DRC Insurance Platform. Decision Research Corporation (DRC), an industry leading provider of cloud-provisioned enterprise solutions for the P&C and Specialty insurance industry, is proud to announce the immediate availability of the DRC Insurance Platform Fall Release, complete with newly added capabilities and functions. The Fall Release highlights DRC's continued commitment towards delivering innovation to the E&S and Specialty Industry. These newly added features will further enable insurers to exceed the ever-changing customer expectations in the industry and stay ahead of the market. Claims Chatbot – A user-friendly and configurable chatbot enabled by AI voice recognition allows the ability to report FNOL and create new claims via a universal interface which can be initiated in Agent, Policy, and Insured Portals as well as partner website.