The future of robotic process automation (RPA) – Integrated intelligent automation platforms?

Whereas past releases put a big emphasis on extending functionality regarding the "RPA baseline" by including more activities and connectors for background automation, this year's newest versions all ship with unprecedented, possibly game-changing features, enlarging RPA's footprint within businesses. Let's have a look at the general trends visible in 2019 and dive into the opportunities and challenges they pose to current and future users of RPA software. These trends shift the role of the software from pure RPA to fully integrated intelligent automation platforms, which consist of multiple, modular building blocks for process efficiency, visualization, and automation. This approach enables the business to leverage automation to a far greater extent than ever before by putting these platforms at the core of the business processes. Consequently, complete end-to-end automation, unprecedented process transparency, and massive scalability by democratizing the usage of automation can be achieved.