Fintech in the Age of Superhuman Intelligence - Fintech Circle

There have been amazing leaps in AI technology within the Fintech sector over the past few decades. Early evidence on this came in 1960's when research was largely focused on Bayesian statistics to predict, audit stock markets, to 1980's-90's when Expert Systems were commercialised. Today, firms are building AI-powered products in order to generate cognitive investment insights, for those who want to participate in the market and take control of their finances, without walking into a branch or contacting an agent. In banking, financial services and insurance (BFSI), an industry overwhelmingly saturated with competition, customer service is one true key differentiator. From voice-based interactions to virtual agents, robo-advisory and intelligent portfolio management for smart decision making are some of the challenges the industry is tackling to not only help customers better manage their money, but also innovate in the process to enable firms for revenue growth and employment.