To Further Wow Customers, Expedia To Offer Voice Search Services Through Amazon Alexa
Recently, we had written about how Expedia is planning to become the first $100 billion online travel company. One of the main drivers to help Expedia reach its target is technological investments. In one of its moves towards technological advancements, Expedia has recently announced voice activated searches on its platform through Amazon Alexa. This is the company's first move towards introducing a voice activated search product and it marks progress in Expedia's ongoing work on the processing of natural language. The feature will enable Expedia customers to ask Alexa about the status of their existing flight reservations, it will help them rent cars and also answer queries about the customers' loyalty program numbers.
Dec-14-2016, 16:05:04 GMT