Get Ready: AI Is Grown Up and Ready for Business

To successfully move from the nascent stages of AI into full business value realization, we believe organizations should focus on three key areas: AI strategy, governance and ethics. Addressing gaps in these areas can place AI on a sustainable path to delivering desired results. In addition to focusing on measurable business value, an effective AI strategy should be geared around solving a human problem and factor in the right combination of machines and human talent – from devel- opment and deployment, through usage. Businesses need to engage teams in defining standards, best practices and investment strategies to get the most value from AI. The governance model should ensure that AI-led decisions are reached in a transparent and auditable way while obviating the influence of biases (unintended or otherwise) that may creep into the fabric of AI designs.