Top 80 Stats About A Future Customer Experience Shaped By Technology

Technology is the future of customer experience. The companies best prepared to succeed in the future understand the importance of leveraging new technology to create personalized, convenient solutions and interactions. These statistics show the grow of new technology and how it impacts everything about the future of customer experience. More than 100 million consumers will use AR and VR technology to shop online and in store by 2020. By 2021, the AR and VR market in the U.S. is expected to be worth $215 billion.