CustomerMatrix: An artificial intelligence solution to banks' Big Data problem - FusionWire

CustomerMatrix is a New York company, but Mounier is calling from Paris today – that's where the company first started. Paris is also the location of 40 R&D people working on maintaining the company's artificial intelligence engine – you could also call it machine learning or cognitive computing. In any case, what the CustomerMatrix platform does is attempt to perform tasks in a manner similar to the human brain: take in lots of information, identify patterns, draw out meaning, and make decisions. IBM's Watson is the headline example for how this can work, but Mounier says the CustomerMatrix approach is more focused: "We're already connected to all the customer data sources on the internet. For example, we go on LinkedIn, we go on FactSet, we have relationship with Factiva, and in the US we even have a relationship with eBay."