In 2018 we brought A.I. to the healthcare revenue cycle - what did we learn?

The "old playbook" becomes increasingly obsolete in the revenue cycle. Historically revenue cycle leaders and CFOs could solve problems like prior authorization by adding FTEs, outsourcing to third parties, or retooling workflows. Those legacy levers are losing their efficacy, and as we see more CFOs capping internal headcounts and trimming operating budgets--while simultaneously increasing clinical volumes (perhaps via acquisition)--revenue cycle leaders will need alternative means of execution (i.e.