The upskilling imperative

COVID-19 and efforts to contain it have had a profound impact on businesses and workers worldwide. As Canada and other countries take their first steps towards recovery, it's clear that the way we live and work will change significantly--and even permanently--in the new normal. The COVID-19 experience has dramatically accelerated companies' digital transformation. Organizations increasingly see data-driven decision making as crucial to their survival today and their success tomorrow, and they are driving forward with investments in AI, analytics, automation, and digitization to secure their future in a changing world. AI, digitization, and automation will open the door to tremendous opportunities for innovation and growth--and create new challenges and complexities for employers.