Want Responsible AI? Think Business Outcomes - Knowledge@Wharton

Mala Anand, author of this opinion piece, is president of intelligent enterprise solutions and industries at SAP. The rising concern about how AI systems can embody ethical judgments and moral values are prompting the right questions. Too often, however, the answer seems to be to blame the technology or the technologists. Delegating responsibility is not the answer. Creating ethical and effective AI applications requires engagement from the entire C-suite.