4 Reasons AI is the Future of Retail

Retail is a fast-moving sector, and success in the industry means keeping up with technologies. Artificial intelligence (AI) is one of them, and evidence shows it's the future of retail. Retailers often feel understandably reluctant to give emerging technologies a try unless they feel extremely confident in the eventual payoff. Capgemini Research Institute took an in-depth look at AI's impact on retail, and the comprehensive study revealed numerous exciting things. And they focus on customer-facing applications in nearly three-fourths of cases.