Artificial intelligence: the new power in financial services - Director of Finance Online

In a recent PwC survey, 52% of those in financial services said they're currently making'substantial investments' in AI and 72% of business decision-makers believe that AI will be the business advantage of the future. But first, let me first define what we mean by AI. While there are many forms, we consider here four main types: voice and facial recognition; natural language processing; machine learning; and deep learning. These can be used in various domains through chatbots, document analysis, process automation, or predictive analysis. In financial services, robotic process automation (RPA) is increasingly common. This technology is perfect for automating relatively simple, repetitive tasks.