Why The Rudest Chatbot Is The Best Chatbot
Without all the usual niceties of human conversation, this could be the rudest bot in existence. Yet we've found, as we've beta tested the bot, that people don't see it that way. They understand that it's automated, find it helpful, and even thank it for getting them what they need. Most of all, they don't expect it to do the job they want a human to do. They don't demand or expect more conversation once the transaction is achieved.
May-30-2017, 14:15:04 GMT
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