Using Machine Learning And AI To Drive Digital Transformation

Machine learning and artificial intelligence are near the top of the list of items dominating discussions about digital transformation. Chris Bedi is the CIO at ServiceNow and he said, during a briefing at the company's Knowledge 18 event, CEOs are now value in speed over cost. As businesses are changing, he says there's a huge sense of urgency as companies want to ensure they're not left behind. When it comes to AI and machine learning, Bedi said "What a lot of companies struggle with is giving it meaning. It really boils down to three things: Speed - am I really helping my company fundamentally operate faster; Ingtelligence - am I getting smarter as a company? We should never have dashboard that doesn't after a suggestion to the human and; Experience".