9 top applications of artificial intelligence in business

The use of artificial intelligence in business is showing signs of acceleration. Nearly three-quarters of companies are now using AI (31%) or are exploring the use of AI (43%), according to IBM's "2021 Global AI Adoption Index." IT professionals responding to the IBM survey cited changing business needs in the wake of the pandemic as a driving factor in the adoption of AI at their companies. Indeed, 43% said their companies have accelerated AI rollouts as a result of the pandemic. Advances in AI tools have made artificial intelligence more accessible for companies, according to survey respondents.