Marginalized People are "Expert" (not "Other") in AI Design Stacy Branham Design@Large

Abstract: Marginalized People are "Expert" (not "Other") in Design The technologies we build often have unanticipated consequences. These can be particularly deleterious for people from marginalized populations––people considered non-normative "others." A conspicuous wearable device that helps navigate a person who is blind may make them a target for street robbery or harassment. In this talk, I draw from my research with the blind and transgender communities to argue that members of marginalized populations are experts. For example, a blind person is an expert in voice interaction; imagine what their expertise might lend the design of voice interfaces like Amazon Echo.