Most Banks Are Reluctant To Automate Using Artificial Intelligence

Of the dizzying number of technology options for bankers to consider, robotic process automation should be simpler than, say, artificial intelligence to implement and easier to prove return on investment. Banks are dealing with compartmentalized systems and too many software applications -- a reality that will not change anytime soon -- and RPA can put time-consuming manual tasks on autopilot. The technology is especially useful in merger integrations and in streamlining internal operations.