How artificial intelligence gives your business a critical edge - Raconteur

Artificial intelligence or AI has moved from the realms of fantasy to reality and is rapidly becoming a critical success factor for the customer experience. Businesses that address this demand not only strengthen faltering customer relationships, but also realise unexpected revenue opportunities. But most organisations aren't geared up to take on the complexities of delivering a Siri-like AI application, even though they can clearly see the advantages. Key to the success of artificially intelligent applications is a seamless interface between the user and the application. Fundamental to delivering this flawless experience is ensuring the application understands the user's natural language input, whenever or wherever it's given.