Symbiosis of RPA and Machine Learning

The "virtuous circle" comprising RPA, machine learning and analytics was the central theme of this month's BotVisions webinar series. Joining me were Kelly Coupe, Principal Product Manager, and Abhijit Kakhandiki, VP of Products, to share their insights into how business users are integrating the execution capabilities of RPA with the cognitive capabilities of machine learning to take the business benefits of automation to the next level. While extremely good at executing specifically defined tasks, RPA tools are limited in the sense that they cannot adjust to new conditions or learn from experience. Machine learning, meanwhile, applies Artificial Intelligence (AI) capabilities to lend business context to the tasks executed by RPA systems, enabling the latter to make better decisions and be more productive. For example, RPA systems can effectively perform many tasks associated with loan origination or account management.