How Will Machine Learning Serve the Hotel Industry in 2020 and Beyond? – IAM Network

Fremont, CA: Artificial intelligence (AI) implementation grew tremendously last year alone such that any business that does not consider the implications of machine learning (ML) will find itself in multiple binds. It has become mandatory that companies should question themselves how they will utilize machine learning to reap its benefits while staying in business. Similarly, hotels should interrogate themselves about how they will use ML. However, trying to catch-up with this technology is potentially dangerous when companies realize that their competition is outperforming them. When hotels believe that robotic housekeepers and facial recognition kiosks are the effective applications of ML, they can do much more.