Why AI, Machine Learning, and Bots? Better Experiences.

In the year 2016 bots, AI, and machine learning seemed to be all the rage, with all of these topics getting mixed into one big bundle. Many people seemed to forget that they are not the same but only related to each other. Artificial Intelligence (AI) is an umbrella term that describes the part of computer science that deals with making computers emulate human intelligence. Machine learning is the part of AI that makes a computer appear intelligent. Bots are an application -- an application being most helpful if it is based upon a minimal level of (artificial) intelligence, and that particularly serves interaction purposes.