Coveo Announces Free AI-Powered Search for Every Salesforce Community and App
SAN FRANCISCO, CA and QUEBEC, QC--(Marketwired - April 18, 2017) - Coveo, a recognized leader in AI-powered search and predictive analytics, and recently positioned as the highest for execution and furthest for innovation leader in the leaders quadrant of Gartner's Magic Quadrant for Insight Engines, has just announced the general availability of Coveo for Salesforce Free Edition. Coveo for Salesforce Free Edition now allows every brand using Salesforce to leverage Coveo's Machine Learning features and transform their self-service experiences to deliver more relevant content, at scale, whether for customers, partners or employees. Companies unintentionally make it difficult for people to find relevant content, let alone receiving relevant insights and personalized recommendations. It is even harder for community administrators and managers to gain valuable insights, and learn from usage and behavioral data, such as what customers are searching for, what drives better outcomes or what content gaps exist in their self-service pages. "Search and relevance are at the very core of user engagement, personalization and self-service success," said Laurent Simoneau, President and CTO of Coveo.
Apr-18-2017, 21:05:29 GMT
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