Council Post: A Road Map For Artificial Intelligence In Sales And Marketing

Every company has got some automation -- if not artificial intelligence (AI) -- initiatives going on. Assess where you are in the progression and where you might want to go. Below is a list of critical use-cases on a road map to AI adoption, along with the complexity and advantages gained. Two exciting use cases for AI in supporting customers are chatbots and sentiment analysis. Remember when there were first just numbered options spoken in a mechanical voice that needed to be navigated?