Taking a Systems Approach to Adopting AI

Today, some 80% of large companies have adopted machine learning and other forms of artificial intelligence (AI) in their core business. Five years ago, the figure was less than 10%. Nevertheless, the majority of companies still use AI tools as point solutions -- discrete applications, isolated from the wider enterprise IT architecture. That's what we found in a recent analysis of AI practices at more than 8,300 large, global companies in what we believe is one of the largest-scale studies of enterprise IT systems to date. To scale the benefits of AI-innovations, those companies need to stop thinking of AI tools and applications -- such as natural language processing or computer vision -- as standalone solutions.