Smart Systems, Inc.

In my last article, I explained how businesses need to differentiate between digital strategy, digitization and digitalization. The piece focused on how everyone uses the terms differently and, ultimately, how digitalization was really about thinking through how companies can best automate processes and practices in their organization. Case in point: Digitalization is converting an entirely or partially manual process to be entirely digital. This could involve automating workflows or processes. Digitization, on the other hand, is converting analog content to digital format.