Ten lessons from Deloitte for successfully embracing artificial intelligence

Technical employees may often focus on their technical solution, but there is a possibility that if it goes too far there is a risk that something is developed that is not based on an actual business problem ('develop for the sake of developing'). Staff with a business focus are in close contact with the customer and therefore they can identify the problems actually faced by the organisations. By involving both groups, organisations can create a situation that allows the optimum solution to be offered to the customer – although it is important to involve both groups differently in the AI organisation. What interests the Tech community is often uninteresting for the business community and vice versa. Deloitte therefore made the conscious decision to cooperate on some activities (for instance some community events) and to keep other activities separate (for instance training sessions).