Lloyd's signs AI deal with Expert System

Lloyd's of London has signed its first Artificial Intelligence (AI) deal to automate business processes in the market. Lloyd's has signed a worldwide agreement with Expert System that enables cognitive automation, according to an Oct. 9 press release. Expert System allows businesses to transform effectively by automating business processes and improving customer experience, according to the statement. "Artificial Intelligence drives productivity by changing the way we benefit from data, and Lloyd's continues its history of innovation," said Craig Civil, head of data innovation at Lloyd's. "Expert System's cognitive applications help us to meet our strategic objective and evolve business models through new applications."