Is Intelligent Automation Overhyped in the 21st Century?

The combination of artificial intelligence and automation has provided the tech-driven world with intelligent automation to boost productivity in multiple industries. The applications of intelligent automation technology have transformed the business operations of several different companies in the 21st century, especially after the outbreak of the coronavirus pandemic. The emergence of AI in the 21st century has provided successful robotic process automation, advanced data and analytics, and many more. The business domain considers that the hype is likely increasingly transforming into reality with artificial intelligence algorithms. Intelligence automation has offered to provide many more smart operations to help human employees with creativity while putting less focus on regular mundane tasks. Yet, some of the promises are not fully utilized in multiple industries.