Intelligent machines in business bring security risks along ITProPortal.com

There is a global trend in the adoption of artificial intelligence in business, highlighting just how important this new technology for business growth is. Still, businesses are faced with the same old dilemmas – security, access and controls. Those are the results of a new survey conducted by Freeform Dynamics, and released by Ipswitch, about the state of artificial intelligence in business. As one might have expected, customer engagement systems is the top application deployment area with 55 per cent of answers (hello, chatbots), followed by process automation and workflow systems (52 per cent), and automated monitoring and management solutions (50 per cent). On the other hand, this new technology brings with it some old pain spots – IT experts seem to be having a tough time trying to assess the full extent of risks automation can bring.