Embrace Artificial Intelligence in the Pharmacy

Technology has begun playing a larger role in community pharmacy and the power of artificial intelligence (AI) is poised to transform the world of pharmacy as we know it. During a presentation1 at the National Community Pharmacists Association 2022 Annual Convention, held October 1 through 4 in Kansas City, Missouri, Paige Clark, RPh, vice president of pharmacy programs and policy at Prescryptive Health discussed the advantages of incorporating AI into pharmacy practices and shared the results of a nationwide survey, conducted by Prescryptive Health, focused on the use of technology and AI in pharmacies. "Here's the promise of technology: 62% of decision makers say artificial intelligence will positively disrupt the pharmacy landscape within 1 to 2 years," Clark said. "Ninety-one percent of decision makers believe that technology can improve their pharmacies' profitability without question." In terms of pricing, AI is able to compare the prices of major chain pharmacies with local competitors and identify the granular details of pricing.