Decision Management – What is it and why does it matter?

Andreas Becks is our expert on the re-imagination of decision management. Whether we talk about improving customer experience, applying chat bots, preventing fraud, realising IoT applications like predictive maintenance, implementing credit scoring or claims management, or just automating internal processes, analytics and eventually AI will have a profound impact on these large and small decisions. Across all industries the discipline of'decision management' is seeing explosive change. It is also a topic that seems to defy consistent definition, especially with organisations progressing with analytics with varying levels of maturity. Andreas Becks is our expert on the re-imagination of decision management, so ten minutes with him seemed like a good idea.