Big data and Machine Learning in Healthcare – Actual experience, actual results

The best services have one thing in common: a superb customer experience. Banking services are no exception to this rule, and indeed the quest for an effortless, well informed, and personalized customer experience is one of the main goals of today's innovation in digital banking services. According to what Maslow has described in his "pyramid of needs", customers are seeking a more intimate and meaningful experience where banking services can actively assist the customer in performing and managing their financial life. Predictive APIs have a fundamental role in all this, as they enable a new set of customer journeys such as automatic categorization of transactions, detecting and alerting recurrent payments, pre-approving credit requests or provide better tools to fight fraud without limiting legitimate customer transactions. In this talk, I will focus on how to provide better banking services by using predictive APIs.