Robotic Process Automation

When it comes to present-day automation and repetitive work, we have traditionally thought of actual physical machines, or an entire line of robotic arms and tools that process items from one end towards another. Today, however, we are now getting used to yet another, more virtual type of automation. This is none other than the concept of robotic process automation (RPA): the automation of processes based directly on software and artificial intelligence (AI). But how exactly can we define RPA? We take a look into its brief development history and a few real-world examples, to see how it works, as well as witness its impact on organizational productivity as a whole.