Six Real-World Applications of AI in Retail

As the world is moving towards a digital age, traditional retailers face existential threats from the likes of Amazon and Walmart. To level the playing field, offline retailers are also turning to artificial intelligence as shoppers take a multichannel approach to making purchases. From helping customers find the items through visual search to personalizing their entertainment experience through chatbots, AI is revolutionizing the retail industry in a number of ways. Major retailers like Starbucks and Lowe's use AI to improve customer experience. Companies are investing hefty amounts on AI to stay on top of the game.