Understanding Gender and Racial Bias in AI, Part 2 :: UXmatters

How do algorithmic bias, our design tools, and bad habits contribute to the whitewashing of design? The everyday tools we use to navigate our daily lives and our design work drive us toward creating design solutions that are similar to those we already know and like. As a tech community that is largely driven by white people, we are constantly served images of white people. These white faces and stories end up in our personas and user-experience maps and drive our design decision making. Such bias will persist unless we acknowledge this is happening and stop the whitewashing of our design deliverables and our design solutions.