Employee AI readiness is fairly low

Only 38% of workers are confident in their skill sets in the face of digital transformation and newly emerging technologies, according to a recent survey of 1,000 U.S. consumers by Computer Generated Solutions (CGS), an applications, enterprise learning and business process outsourcing company. The survey, which focused on emerging workplace trends in the AI era, found that 24% of workers feel vulnerable but are waiting for their company to provide upskilling, while 22% feel somewhere in the middle and are attempting to keep their skills up to date through a mix of activities. The numbers also vary across professions -- 48% of professionals seek training on their own versus 46% of people in medical roles and 21% of people in retail roles. Training includes online self-taught courses, outside courses and YouTube videos, said John Samuel, executive vice president at CGS. Ideally, enterprises should aim at "providing not only self-learning tools, but also pointing employees to these places that are more available and are largely no cost," he said. Meanwhile, another AI report, by KPMG, on the achievements and challenges of AI across different industries, surveyed 751 U.S. business decision-makers.