Can artificial intelligence expand health care access? - MIT Sloan School of Management

With the future of the Affordable Care Act in question and debate about health care costs, coverage, and delivery methods continuing around the country, an increasing number of people in the United States are relying on telemedicine for their health needs. According to a report by the research firm Tractica, telemedicine use, or clinical services provided in a remote setting, is projected to increase 700 percent by 2020. Remedy, co-founded by several MIT and Princeton alumni, is trying to ease the pain of high-deductible plans by offering affordable access to doctors, augmented by artificial intelligence. "Remy," the company's automated medical companion, similar to a chatbot, can already perform tasks such as collecting and summarizing patient medical history and complaints for physicians. Remy combines chat with a structured questionnaire that ensures patients' details are captured clearly.