Artificial intelligence and HR: partnering now for better business tomorrow

Human resources departments rarely, if ever, are thought of as cutting edge when it comes to the use of technology. A closer look, however, shows the implementation of new technologies, including solutions powered by Artificial Intelligence (AI), in almost every aspect of the talent function. According to a recent Towers Watson HR Service Delivery and Technology Survey, HR professionals are overhauling structure to improve quality and efficiency with 33% of the group spending significantly more on technology in the last year. HR's investment in new technology has also spurred the creation of new data sources. Data around employee productivity, wellness, manager effectiveness, and a host of other activities is quickly dwarfing the traditional data set that HR has traditionally been using.