Artificial intelligence has become a driving force in everyday life, says LivePerson CEO

At least, that was the message LivePerson CEO Robert LoCascio delivered to CNBC's Jim Cramer on Friday. "When we think about 2020, I really think it's the start of everyone having [AI]," LoCascio said on "Mad Money." "AI is now becoming something that's not just out there. It's something that we use to drive everyday life." LivePerson, based in New York City, provides the mobile and online messaging technology that companies use to interact with customers.