Best Practices for using Mopinion's Machine Learning Technology - Mopinion

Below we will explain what this new ML technology can do for you as well as lay out some best practices for getting the best results! The automatic feedback categorisation technology is the first of several new, built-in technologies to be launched by Mopinion, which will demonstrate the latest advancements in artificial intelligence and machine learning. It employs Supervised Machine Learning (ML) techniques that make the analysis of qualitative feedback data – by way of labelling and categorisation – a much more fluid and systematic process. Essentially with Supervised Machine Learning you are training the system to do what you want by providing it with examples to learn from. In other words, the technology takes historical data – which in this case is any labelling or categorisation the user has previously inputted into the software – and predicts how the feedback should be categorised based on that data.