From robots to co-bots: The future of digital labour

In the age of digital transformation, many businesses are still being hampered by IT issues that are costing them both time and money. A disconnect between front- and back-office processes means that employees are often left having to navigate multiple systems to access basic services such as HR, IT and Finance. The cost of running and maintaining enterprise services quickly adds up, and companies are looking for ways to leverage intelligent automation to cut those expenses and invest the savings in other areas. IPsoft delves deeper into how combining cognitive and autonomic technologies allows enterprises to remain competitive and transform for the future. Execution of predictable and repetitive tasks will see the highest level of automation across a wide area of underlying technologies. A recent report by McKinsey revealed that AI adoption is the greatest in sectors that are already strong digital adopters and certainly we've see automation reach 80% or more in some IT processes.