How AI can help to optimise processes

Bioelectronics has recently hit the headlines as Google has teamed up with GlaxoSmithKline, mixing chemistry and biology to develop implantable electronic devices that can help treat chronic diseases. The whole area of Artificial Intelligence (AI) is developing at a rapid pace but is still often built around auto-bot style tools, which provide an intelligent question and answer interaction. However, what happens when you have more complex business processes that require more than a simple'yes' or'no' response? Most information and content repositories, and their subsequent business process flows, are based on modelling years of experience to provide semi-automated and compliant business processes. They enable organisations to adhere to standards and operate as efficiently as possible, or so it would seem.