Why Banks Embrace AI Platforms-as-a-Service

Sudhir Jha, senior vice president and head of Mastercard's Brighterion unit, told Karen Webster in the most recent On the Agenda discussion that artificial intelligence (AI) can strengthen credit and risk management and broaden its value well beyond simply improving day-to-day operations. But to get there, enterprises need a bit of guidance. "What used to be cutting-edge technology five years ago is no longer cutting edge," he said, and enterprises that try to keep up with the rapid changes in data science and analysis on their own can be quickly overwhelmed. The enterprise that starts with regression and pattern analysis solutions might scale rapidly and find benefit from neural networks. For banks, acquirers and healthcare payments executives, he said, using vendors' AI-based solutions help to avoid undue losses from fraud, the abuse and misallocation of funds and poor underwriting decisions.