[24]7.ai Named a Leader in Digital-First Customer Service 2020 Evaluation

Recommended AI News: Opinion: Young Jamaican's Invention Could Help Tackle Spread of Viruses Like COVID-19 The [24]7 Engagement Platform, powered by [24]7 AIVA conversational AI engine, was among 13 solutions evaluated against 10 criteria. The evaluation found that [24]7.ai "leads with industry-specific predictive engagement. Customers interviewed for the report praised [24]7.ai's "The chatbot and the conversational intent engine is the best part of the solution," said one of the customers.